2.4/5/6 GHz, 1x 100/2.5G BASE-T, USB 2.0, 241.3 mm x 241.3 mm x 56.9 mm, Domain E
Cisco Meraki CW9164I. Maximum data transfer rate: 7490 Mbit/s, LAN data rates: 100,1000,2500 Mbit/s, MIMO type: Multi User MIMO. Security algorithms: EAP-TLS, EAP-TTLS, WEP, WPA, WPA2-Enterprise, WPA2-PSK, WPA3, WPA3-Enterprise. Placement: Ceiling, Product colour: , Cable lock slot type: Kensington. Antenna type: Internal, Antenna direction type: Omni-directional, Antenna features: Integrated antenna. Width: 241.3 mm, Depth: 241.3 mm, Height: 56.9 mm
Flexible Deployment Options
With the flexibility to choose between cloud- and on-premises management, the Catalyst 9164 Series Access Point ensures network investment protection and unlocks the power of hybrid work. The Wi-Fi 6E-compliant access point takes advantage of the 6-GHz band expansion to produce a network that is more reliable and secure, with higher throughput, more capacity, and less device interference. The access points come with one 2×2:2 and two 4×4:4 radios and provide a host of cutting-edge features.
With the industry’s leading network architecture (Catalyst) joining the industry’s leading cloud IT platform (Meraki), this access point provides an unparalleled network experience. For organizations that need solutions to power hybrid work, and that allow their people to work anywhere at any given time with elevated, secure, and connected experiences, the Cisco Catalyst 9164 Series Access Points are the best choice.
Operational management is not static, as customers are able to change their network management whenever they want. If a network with Cisco Catalyst 9164 Series Access Points was originally an on-premises deployment, it can be changed to cloud-based management without the need to purchase and redistribute additional hardware.
6 GHZ Radio Architecture
Tri-band configuration unlocks the use of the new spectrum in the 6GHz frequency range. This provides additional channels to increase throughput and reduce interference and noise from legacy devices. 6GHz support ensures that the CW9164 supports future technologies.
Designed for next-generation deployments in offices, schools, hospitals, retail shops, and hotels, the CW9164 offers high throughput, enterprise-grade security, and simple management.
The CW9164 provides a maximum of 7.49 Gbps* aggregate frame rate with concurrent 2.4 GHz, 5 GHz, and 6GHz radios. A dedicated fourth radio provides real-time WIDS/WIPS with automated RF optimization, and a fifth integrated IoT radio delivers Bluetooth scanning and beaconing.
With the combination of cloud management, high-performance hardware, multiple radios, and advanced software features, the CW9164 makes an outstanding platform for the most demanding of uses. This includes high-density deployments and bandwidth or performance-intensive applications like voice (Cisco WebEx) and high-definition video.
CW9164 and Meraki cloud management
Management of the CW9164 is through the Meraki cloud, with an intuitive browser-based interface that enables rapid deployment without time-consuming deployment complexity and time-consuming staging process. Since the CW9164 is self-configuring and over the web, it can be deployed at a remote location in a matter of minutes, even without on-site IT staff.
24×7 monitoring via the Meraki cloud delivers real-time alerts if the network encounters problems. Remote diagnostic tools enable immediate troubleshooting over the web so that distributed networks can be with a minimum of hassle.
The CW9164’s firmware is automatically kept up to date via the cloud. New features, bug fixes, and enhancements are delivered seamlessly over the web. This means no manual software updates to download or missing security patches to worry about.
Full specifications for this model are listed below.
| Weight | 3 kg |
|---|---|
| DC-in jack | Yes |
| Product Condition | New Retail |
| USB 2.0 ports quantity | 1 |
| pa_i_ethernetlanrj4_2312_1 | 1 |
| Weight | 1.6 kg |
| Operating relative humidity (H-H) | 10 – 90% |
| Operating temperature (T-T) | 0 – 50 °C |
| Storage temperature (T-T) | -30 – 70 °C |
| Ethernet LAN data rates | 100,1000,2500 Mbit/s |
| Security algorithms | EAP-TLS, EAP-TTLS, WEP, WPA, WPA2-Enterprise, WPA2-PSK, WPA3, WPA3-Enterprise |
| LED indicators | Yes |
| Antenna type | Internal |
| Quality of Service (QoS) support | Yes |
| Web-based management | Yes |
| Cable lock slot | Yes |
| VLAN support | Yes |
| Height | 56.9 mm |
| Depth | 241.3 mm |
| Width | 241.3 mm |
| Reset button | Yes |
| Firmware upgradeable | Yes |
| Product colour | White |
| Placement | Ceiling |
| Wi-Fi Multimedia (WMM)/(WME) | Yes |
| Maximal-Ratio Combining (MRC) | Yes |
| MIMO | Yes |
| MIMO type | Multi User MIMO |
| Cable lock slot type | Kensington |
| Antenna direction type | Omni-directional |
| Antenna design | Integrated antenna |
| Virtual LAN features | Tagged VLAN |
| Bluetooth | Yes |
| Bluetooth Low Energy (BLE) | Yes |
Our specialists are here to help assess compatibility, compare suitable alternatives, or talk through your configuration needs before committing to a solution.
Contact us today for a no-obligation chat.
Below you’ll find alternative models, suitable software and services that pair with this solution – helping you to avoid compatibility issues, reduce support overhead and deploy with confidence.
Not all deployments fit standard configurations. If you’re weighing up options or want a second opinion on your setup, our team is here to help with honest, straightforward advice backed by decades of vendor knowledge.
Cisco Catalyst 9500 Series (C9500) switches are purpose-built fixed core and aggregation switches for enterprises and data centres. The C9500 family leads the Catalyst 9000 line with high throughput, advanced programmability, and enterprise-grade resiliency, making it a foundation for campus core and distribution layers.
As a trusted Cisco partner, we bring decades of expertise in networking and security solutions. Our team has an extensive technical understanding of Cisco’s product portfolio – enabling us to assess, integrate, and optimise solutions for even the most complex or high-demand environments.
Expert guidance for the right fit
We don’t just sell IT hardware. Every Cisco solution we recommend is assessed against your specific security concerns, performance requirements, and both current and future infrastructure plans. This consultative approach ensures that our guidance is aligned with your bespoke needs, so that you can invest in new network switches with complete confidence.
Exclusive access and strategic advantages
Through our partnership with Cisco, your business will gain access to partner-only promotions, bundled solutions, and live demos. Combined with our technical expertise and ongoing support, this ensures your hardware is secure, cost-optimised, and future-ready.
Expert Networking Services
When you buy Cisco hardware from Steel City Consulting, you’ll receive expert deployment and maximum benefits. We also provide support in the following specialist areas:
| Our service | What to expect |
|---|---|
| Networking Design & Installation |
+ Custom architecture aligned to your business goals + Scalable networks built for growth + Expert installation with minimal disruption to operations + 30-day support window post-installation |
| Network Management & Support |
+ Real-time performance and traffic monitoring + Network design tools for scaling and upgrades + Security alerting and incident response + Backup and failover strategy implementation |
| WiFi Site Surveys |
+ Heatmapping and signal analysis + Access point optimisation + Detailed reports and tailored recommendations + Security enhancements and interference mitigation |
| Business Fibre & FTTP Installation |
+ Up to 1Gbps dedicated bandwidth + Private and uncontended connections + Seamless installation and expert aftercare + 24/7 support and monitoring |
Through Cisco’s Capital Finance and Flexible Payment Solutions, we help enterprises and data centres fund new initiatives in ways that fit both IT and business priorities.
Speak with our team today to explore how Cisco financing can help to launch your next IT project sooner.
Cisco Refresh gives you access to certified remanufactured equipment that performs like new and has the same warranty, but at a lower cost and environmental impact.
Cisco Refresh must be purchased via authorised partners like Steel City Consulting. Ask us to check Cisco Refresh stock availability and provide a cost comparison for your next upgrade or expansion project today.
As a certified partner, we provide access to Cisco promotions that reduce upfront spend and accelerate upgrades.
When you work with us, we can bundle and stack multiple offers, navigate application processes, and secure pricing that often isn’t accessible without a Cisco partner. Visit our promotions hub for current Cisco offers and to discuss your eligibility
Cisco offers a wide portfolio of subscription-based services that enhance visibility, security, and operational resilience across enterprise and data center networks.
With the right combination of platforms and licenses, you can simplify management, protect critical infrastructure, and unlock advanced analytics. Explore Cisco service options below.
What is Cisco Identity Services Engine (ISE)?
Cisco Identity Services Engine (ISE) is a network access control (NAC) platform that delivers secure, identity-based access for users and devices across wired, wireless, and VPN connections. It provides centralised policy control and is a foundation for Zero Trust networking.
| ISE Licenses | Features | Advantages |
|---|---|---|
| Essentials | Basic access control, guest services, device visibility. | Ensure every device on your network is identified and authenticated. |
| Advantage | Advanced policy, posture assessment, and integration with threat intelligence. | Improve compliance and security with centralised, automated enforcement. |
| Premier | Includes all Advantage features plus profiling, segmentation, and advanced integrations. | Enable full Zero Trust and protect against lateral movement in hybrid networks. |
Why work with a Cisco partner?
Licensing can be complex. Our team ensures you select the right tier for your needs, integrate successfully with Catalyst/Nexus environments, and deploy ISE to full effect.
What is Cisco ThousandEyes?
Cisco ThousandEyes is a subscription-based digital experience monitoring platform that provides visibility into every network and application path your users rely on. It integrates directly with Catalyst 9000 switches for built-in observability.
| ThousandEyes Subscriptions | Features | Advantages |
|---|---|---|
| Enterprise Agents | Continuous visibility from on-prem, data centre, or cloud environments. | Identify bottlenecks and resolve connectivity issues proactively. |
| Endpoint Agents | Monitors end-user devices and SaaS application performance. | Improve employee experience across hybrid work and cloud applications. |
| Internet Insights (Add-on) | Aggregated visibility into global Internet, BGP, and SaaS outages. | Anticipate issues beyond your own network and mitigate before users are impacted. |
Why work with a Cisco partner?
ThousandEyes is most powerful when integrated with your switching and WAN environments. We ensure correct deployment and monitoring that aligns with your business-critical SLAs.
What is Cisco SMARTnet (Smart Net Total Care)?
Cisco SMARTnet is a support and maintenance subscription that ensures critical Catalyst and Nexus infrastructure is always supported, patched, and covered by hardware replacement SLAs.
| SMARTnet Service Levels | Features | Advantages |
|---|---|---|
| Next Business Day | Replacement hardware shipped by the next business day. | Cost-effective option for less critical infrastructure. |
| 4-Hour Onsite | 24/7 support with 4-hour onsite replacement. | Minimise downtime for mission-critical switches and data centre infrastructure. |
| 2-Hour Onsite | 24/7 support with 2-hour replacement (where available). | Protect core network services with the fastest recovery option. |
Why work with a Cisco partner?
SMARTnet can only be purchased via authorised partners. Our role is to ensure you receive the right coverage, rapid hardware replacement, and lifecycle insights.
What is Cisco DNA Software for Switching?
Cisco DNA Software subscriptions deliver advanced automation, assurance, and security for Catalyst switching environments. Licenses are purchased per-switch and unlock software-defined capabilities.
| DNA License Tiers | Features | Advantages |
|---|---|---|
| Essentials | Basic automation, software image management, and telemetry. | Simplify device management with centralised updates and monitoring. |
| Advantage | Adds policy-based automation, assurance, and security integrations. | Automate provisioning and reduce manual configuration errors. |
| Premier | Includes Advantage features plus full SD-Access with advanced segmentation. | Enable Zero Trust and simplify policy deployment across the entire fabric. |
Why work with a Cisco partner?
We ensure DNA licenses are aligned to your hardware refresh cycles and future requirements—so you avoid overspending while unlocking maximum value
Talk to a certified Cisco expert. We’ll help you choose the right combination of hardware, licenses, and services.
Upgrading to C9500 network switches? Our FAQ answers 6 common questions.
Q1. What are the main advantages of moving from Catalyst 6800 or C4500 to the C9500?
Catalyst 9500 delivers significantly higher port speeds (10/25/40/100G vs 1/10G on older platforms) and greater route scale (up to 2M IPv4 entries). Plus, support for modern overlays such as EVPN and VXLAN, and tighter integration with Cisco DNA Center for automation. This positions the C9500 as both a direct successor and a long-term platform for campus and aggregation roles.
Q2. How does the Cisco C9500 compare to C3850 and C4500-X-LE switches?
| Factor | Catalyst 9500 | Catalyst 3850 / 4500-X-LE |
|---|---|---|
| Switching capacity | Up to 6.4 Tbps (StackWise Virtual) | ~480 Gbps (limited stacking) |
| Routing / MAC scale | Large tables (MPLS, SD-Access, 2M+ routes) | Smaller scale, fewer features |
| Uplinks | 1/10/25/40/100G options | Mostly 1/10G only |
| Security & features | UADP ASIC, MACsec, DNA Center integration | Limited modern security/SDN |
| Migration fit | Modern enterprise core/aggregation | Legacy campus/core |
Answer: Cisco’s C9500 offers higher bandwidth, flexible uplinks, and advanced security / automation, making it the natural upgrade path from Catalyst C3850 or C4500-X-LE network switches.
Q3. How scalable is the C9500 in terms of routing and fabric size?
The Catalyst 9500 offers broad scalability: route scale up to 2M IPv4 entries, support for thousands of VRFs, and advanced segmentation for SD-Access and VPN services. Higher-end C9500X models deliver larger buffer capacity and higher route scale, making them suitable for large campus cores or data centre edge roles.
Q4. How does licensing and software model work for the C9500?
Cisco uses a software subscription model with Cisco DNA and Catalyst Software subscriptions. Base hardware licenses (Network Essentials / Advantage) are perpetual. Cisco recommends combining these with Cisco DNA for full automation and analytics capabilities.
Q5. Can I run SD-Access fabrics on Catalyst C9500?
Yes. The Catalyst 9500 line includes support for SD-Access features such as host tracking database, VRF-aware LISP, and cross-domain connectivity. These features rely on compatible software images.
Q6. What high-availability features should enterprises expect from C9500?
Cisco C9500 switches support critical resiliency capabilities: NSF/SSO (Nonstop Forwarding with Stateful Switchover) for control-plane failover, redundant power supplies and fans, and support for in-service upgrades and patching. These capabilities allow core/aggregation deployments to achieve minimal downtime and seamless upgrades.








